• 顧客凡購買衣物產品，均可享有一次免費的修改長度服務（僅限貨品寄出前）。

• 為了確保您的滿意度，請您在收到貨物後三天內進行檢查。在此時間範圍之後，我們將無法接受任何退貨或換貨請求。

• 如果您需要對產品進行修改，您可以將貨品寄回本店。您需自付來回郵費以及修改費用。

• 直郵臺灣，請保證您提供的收件人姓名與您的通關身份證資料一致，否則將可能造成卡關退件丟件情況。

• 直郵臺灣，請提前在ezway進行身份登記，並請提供收件人身份證號碼，以供寄件清關。

訂製 Tailor Made

每款衣服除指定尺寸外，客人也可以訂製其他尺寸，但需另外收取＄150費用，轉布料＄200

Each garment is available in specified sizes, moreover customers can customize other sizes for an additional fee of $150 and fabric selection for an additional $200.

客製 Custom Made

客人可自行提供喜歡的款式，我們會為你提供度身、布料等私人訂製服務收費則視乎款式、布料種類而定

Customers can provide their preferred style, we will offer personalized tailoring services, including measurements and fabric selection. The cost will vary depending on the chosen style and fabric type.

We do not accept returns or exchanges unless the item you purchased is defective.

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at

U.syzygy@gmail.com/ Instagram(syzygy_clothing)with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

To ensure your satisfaction with your purchase, we kindly request that you inspect the goods within three days of receiving them. Regrettably, we will be unable to accommodate any requests for returns or exchanges beyond this timeframe. This policy is in place to protect your rights as a consumer and to maintain our operational efficiency. Should you have any questions or require further assistance, please do not hesitate to contact our customer service team. Thank you for your understanding and cooperation.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.